Terms of Service

1Eligibility

To register for WangHubMind services you must be at least 18 years old and able to enter into a binding agreement in your jurisdiction. By using our services you represent and warrant that you meet eligibility requirements and will provide accurate information at registration. Commercial users and business representatives must have authority to bind the organization they represent.

Users must be 18 or older. If you are enrolling on behalf of a minor or organization, you confirm you have the necessary consent or authorization to use our services and share information.

You agree to use WangHubMind services lawfully and not to engage in activities that violate local laws or third-party rights. Prohibited uses include fraud, harassment, impersonation, or any action that would harm the integrity of our services.

Availability of specific programs or features may vary by jurisdiction. WangHubMind operates in Malaysia and may restrict access to users in regions where offering the service would conflict with local law or regulatory requirements.

2Accounts and registration

To access certain features, you may create an account with WangHubMind. Account creation requires providing a valid email address and other information. You are responsible for maintaining accurate account details and for all activity that occurs under your account.

Keep your account information current and accurate. We rely on the contact details you provide to communicate scheduling, billing, and program materials. Failure to maintain accurate information may limit our ability to deliver services effectively.

Protect your account credentials. Do not share your password or allow others to use your account. If you suspect unauthorized access, notify WangHubMind immediately and change your password. We will take reasonable steps to secure accounts but cannot accept liability for unauthorized access resulting from your failure to protect credentials.

Accounts are personal and non-transferable unless expressly permitted in writing by WangHubMind. Transfers of paid subscriptions or course licenses require prior approval and may be subject to additional fees.

If you believe your account has been compromised, contact support promptly with details. We will assist in securing the account and reviewing recent activity, and we may suspend access during the contribute to protect you and other users.

WangHubMind may suspend or terminate accounts that violate these terms, engage in harmful behavior, or present a security risk. We will notify you where feasible, and any active paid services will be handled according to our paid services cancellation policies.

3Services provided

WangHubMind provides a mix of live coaching sessions, group workshops, online courses, downloadable resources, and advisory materials focused on business awareness and entrepreneurship. Services are delivered through the website, video conferencing, and in-person events when offered. Service descriptions on the site form part of these terms.

We may modify, update, or discontinue specific services, features, or pricing at our discretion. Notice of significant changes will be provided on the site and, when applicable, via email. Changes take effect as described in any notice, and you may cancel affected services in accordance with the cancellation terms.

While we strive for continuity, availability of online services can be affected by maintenance, third-party providers, or events beyond our control. We will make reasonable efforts to minimize disruptions and provide advance notice of scheduled maintenance.

4User conduct rules

To ensure a productive learning environment, users are expected to behave respectfully and professionally. The following rules apply to participation in WangHubMind activities and platforms.

• Do not impersonate others, misrepresent your identity, or provide false information.
• Refrain from abusive, discriminatory, defamatory, or harassing language toward coaches, staff, or other participants.
• Do not share confidential information of third parties without consent or post content that violates privacy rights.
• Use materials and resources for lawful personal or business development purposes; do not republish or resell proprietary content without permission.
• Follow session guidelines and schedules; disruptive conduct that prevents others from learning may lead to removal from sessions.
• Respect intellectual property rights and do not upload or distribute pirated materials.
• Comply with any additional community or event-specific rules provided by WangHubMind facilitators.

5User content and contributions

Users may post comments, materials, or other content in community forums, course submissions, or coaching exercises. By submitting content you represent that you have the right to share it and that it complies with these terms.

You retain ownership of the intellectual property rights in content you submit, subject to the license you grant to WangHubMind and other users as described below.

By submitting content you grant WangHubMind a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display the content for the purpose of providing and promoting the services. This license helps us include user contributions in course materials, testimonials (with consent), and platform features.

You are responsible for the accuracy and lawfulness of any content you provide. WangHubMind may remove content that violates these terms or applicable law. We do not accept responsibility for user-submitted content and do not endorse views expressed by users.

If you believe content posted by a user violates your rights, contact WangHubMind with specific details and supporting documentation. We will review and may remove content in accordance with our policies and applicable law.

6Intellectual property

All materials provided by WangHubMind, including course content, templates, guides, branding, and software, are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, or create derivative works from our proprietary content.

• Do not reproduce, distribute, publicly display, or create derivative works from WangHubMind proprietary content without written permission.
• Do not remove or alter any proprietary notices, activity, or rights management information.
• If you believe your intellectual property has been used without authorization, notify WangHubMind with details and supporting evidence.

7Paid services and billing

Certain programs, coaching packages, or resource bundles are paid services. Purchase of paid services is subject to these terms and any additional terms provided at the point of sale.

Prices for paid services are displayed on the site in the relevant currency. Prices exclude applicable taxes unless otherwise indicated. WangHubMind reserves the right to update pricing for future purchases.

Payment is due at the time of purchase. We accept the payment methods displayed during checkout. By providing payment information you authorize the charge for the total amount including applicable taxes and fees.

Subscription services renew automatically at the stated billing interval until cancelled. You may cancel recurring subscriptions from your account settings or by contacting support; cancellation will apply according to the stated billing cycle.

Refund policies vary by product. For one-off purchases or packages, requests for refunds should be submitted within the timeframe specified at purchase. For coaching programs, if you believe a service was not delivered as described, contact support to discuss an appropriate resolution. Refunds are handled on a case-by-case basis.

You may cancel bookings, workshops or subscriptions as specified in the booking terms provided at purchase. Cancellations outside the allowed window may incur fees. For group sessions, rescheduling options may be available depending on availability.

You are responsible for any taxes or duties applicable to purchases. Where WangHubMind is required to collect taxes, they will be shown at checkout.

WangHubMind may change pricing for future purchases. If a price change affects an active subscription, we will notify you in advance and provide options to manage your subscription.

Failure to pay for ordered services may result in suspension or termination of access. We may pursue collection for outstanding balances through available legal means.

8Disclaimer

WangHubMind provides educational content and coaching to support business awareness and entrepreneurial skill development. Information and guidance are offered for general education and planning purposes and are not a substitute for professional advice tailored to your specific circumstances. You are responsible for your decisions and any outcomes arising from implementing strategies learned through our services.

9Limitation of liability

To the fullest extent permitted by law, WangHubMind, its officers, employees and affiliates are not liable for indirect, incidental, special or consequential damages arising from the use of, or inability to use, our services, or reliance on content provided. Our aggregate liability for direct damages is limited to amounts actually paid by you for the specific service giving rise to the claim during the 12 months prior to the claim.

10Third-party products and services

We may integrate or recommend third-party services, tools, or products to complement our offerings. Those third parties are independent operators and have their own terms and privacy policies. WangHubMind does not control third-party services and is not responsible for their performance or compliance.

11Termination and suspension

WangHubMind may suspend or terminate access to services for violations of these terms, non-payment, or other conduct that undermines the safety or integrity of our community. Users may terminate their account by following account closure procedures; termination does not relieve you of obligations incurred prior to termination.

Upon termination, access to paid materials and community features may be revoked. Any outstanding fees remain due. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention and compliance.

12Privacy and data protection

Our Privacy Policy explains how we collect, use and protect personal data. By using WangHubMind, you consent to our collection and use of information as described in the Privacy Policy. For privacy inquiries, see the contact details in the privacy section.

13Communications and notices

We will communicate with you by email, in-app messages, or phone depending on your contact preferences. Important notices related to terms changes, billing, or safety may be sent by email to the address associated with your account.

14Changes to these terms

We may revise these Terms of Service. Material changes will be posted with an updated effective date. Continued use of services after the change constitutes acceptance of the revised terms. If you do not agree to changes, you should stop using the services and close your account where appropriate.

15Governing law

These terms are governed by the laws applicable in Malaysia. Where mandatory jurisdiction applies by law, users retain rights that cannot be contractually waived; otherwise, these terms are interpreted in accordance with Malaysian law.

16Dispute resolution

If a dispute arises, please contact us to try to resolve it informally. If resolution cannot be reached, disputes may be resolved through the courts with jurisdiction as permitted by applicable law. Parties are encouraged to seek mediation before commencing litigation.